ILM AI Cookie Policy

At ILM AI (“ILM AI,” “we,” “us,” or “our”), we use cookies and similar technologies to make our website and platform work properly, improve performance, understand how visitors use our services, and support security and marketing activities. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences when using our website, platform, and related services.

1. Who we are

ILM AI is the provider of the ILM AI platform and related digital services. If you have any questions about this Cookie Policy or how we use cookies, please contact us at:

Email: information@ilmai.co.uk

2. What this Cookie Policy covers

This Cookie Policy applies to:

  • the ILM AI website and its pages
  • any subdomains linked to this policy
  • our web-based platform and dashboards
  • embedded content, widgets, or pop-ups operated by ILM AI
  • any related digital services that link to this Cookie Policy

This policy should be read together with our Privacy Policy and Terms of Use.

3. What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit, such as your preferences, session details, and how you interact with the site.

We may also use similar technologies such as:

  • local storage
  • session storage
  • tracking pixels
  • analytics tags
  • software development kits (SDKs)
  • device identifiers

For simplicity, we refer to all of these as “cookies” in this policy unless stated otherwise.

4. Why we use cookies

We use cookies for the following purposes:

a. Strictly Necessary Cookies

These cookies are essential for the website or platform to function properly. They may be used to:

  • keep you logged in
  • maintain session security
  • remember cookie preferences
  • support page navigation
  • prevent fraud and abuse

These cookies do not require consent where permitted by law because they are necessary for the service you request.

b. Functional Cookies

These cookies help us remember your settings and preferences, such as:

  • language preferences
  • interface customization
  • saved user choices
  • improved user experience features

c. Analytics Cookies

These cookies help us understand how users interact with ILM AI, including:

  • which pages are visited most
  • how users move through the site
  • where users drop off
  • how we can improve content, performance, and usability

These cookies may collect aggregated or pseudonymous information.

d. Performance Cookies

These cookies allow us to monitor technical performance, including:

  • page load speed
  • system errors
  • responsiveness
  • service optimization

e. Marketing and Advertising Cookies

These cookies may be used to:

  • measure campaign performance
  • understand referral sources
  • show relevant ads
  • limit repeated ad exposure
  • track conversions from marketing campaigns

Where required by law, we only use these cookies after receiving your consent.

5. Types of cookies we may use

Cookies can be categorized in different ways:

Session Cookies

These are temporary cookies that are deleted when you close your browser.

Persistent Cookies

These remain on your device for a set period or until you delete them manually.

First-Party Cookies

These are set directly by ILM AI.

Third-Party Cookies

These are set by third-party services we use, such as analytics, payment, customer support, or advertising providers.

6. Legal basis for using cookies

Where applicable, we use cookies based on:

  • necessity for cookies required to operate the website or provide requested services
  • consent for non-essential cookies, such as analytics, functionality, and marketing cookies

When consent is required, we request it through our cookie banner or consent tool before placing non-essential cookies on your device.

7. How we collect and manage consent

When you first visit ILM AI, you may see a cookie banner that allows you to:

  • accept all cookies
  • reject non-essential cookies
  • customize your cookie preferences

Your preferences may be stored so we can remember your choices for future visits.

We may ask you to review your preferences again if:

  • a significant change is made to our cookie use
  • we introduce new cookies or vendors
  • your prior consent expires
  • required by law

8. How to control cookies

You can manage cookies in several ways.

Through our cookie settings

You can update your preferences at any time through our cookie settings or consent banner link, where available.

Through your browser settings

Most browsers allow you to:

  • block cookies
  • delete stored cookies
  • restrict third-party cookies
  • receive alerts before cookies are stored

Please note that disabling certain cookies may affect how parts of ILM AI function.

9. Third-party services

We may use trusted third-party service providers to support features such as:

  • analytics
  • customer support
  • payment processing
  • security
  • performance monitoring
  • advertising and marketing

These third parties may place cookies or use similar technologies according to their own privacy and cookie policies. We encourage you to review those policies where relevant.

10. International data transfers

Some of our service providers may process cookie-related information outside your country of residence. Where required, we take appropriate steps to ensure such transfers are protected under applicable data protection laws.

11. Children's privacy

ILM AI's services may be used in educational contexts involving students. Where required, we take steps to limit non-essential tracking and to handle personal data in accordance with applicable child privacy and data protection requirements.

Parents, guardians, schools, or authorized institutions using ILM AI should also review our Privacy Policy for more details about how personal data is processed.

12. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect:

  • legal or regulatory changes
  • updates to our services
  • new technologies or providers
  • changes in how we use cookies

When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice.

13. Contact us

If you have any questions about this Cookie Policy or our use of cookies, please contact us at:

ILM AI

Email: information@ilmai.co.uk