ILM AI Terms of Use

Welcome to ILM AI. These Terms of Use (“Terms”) govern your access to and use of our website, applications, software, AI tools, and related services (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

Because ILM AI may be used by students, parents, teachers, schools, and organizations, additional agreements may also apply in some cases.

1. Who We Are

ILM AI provides AI-powered educational solutions including tutoring tools, assessments, learning analytics, communication tools, and related technology services.

Contact Information

Company: ILM AI

Email: information@ilmai.co.uk

2. Eligibility to Use the Services

You may use the Services only if:

  • You can legally enter into a binding agreement, or
  • You are authorized by a parent, guardian, school, or organization, where applicable
  • You comply with these Terms and all applicable laws

If you are using ILM AI on behalf of a school, company, or organization, you confirm that you have authority to bind that entity.

3. Accounts and Registration

To access certain features, you may need to create an account.

You agree to:

  • Provide accurate and current information
  • Keep login credentials confidential
  • Notify us of unauthorized access
  • Be responsible for activity under your account

We may suspend accounts that contain false information, misuse, or security risks.

4. Acceptable Use

You agree not to:

  • Use the Services unlawfully
  • Attempt unauthorized access to systems or accounts
  • Interfere with platform security or functionality
  • Upload malicious code, viruses, or harmful content
  • Harass, threaten, or abuse others
  • Infringe intellectual property rights
  • Use the Services to cheat, impersonate, or commit fraud
  • Reverse engineer or copy protected systems except where legally allowed
  • Use automated scraping or bots without permission

For student environments, users must also follow applicable school rules and academic integrity policies.

5. Educational and AI Services

ILM AI may offer AI-generated explanations, recommendations, reports, quizzes, grading assistance, or tutoring support.

You acknowledge that:

  • AI outputs may contain inaccuracies or incomplete information
  • AI tools are supportive resources, not a substitute for professional judgment
  • Teachers, parents, and users should review important outputs
  • Educational outcomes are not guaranteed

6. User Content

You may submit content such as:

  • Assignments
  • Notes
  • Messages
  • Documents
  • Feedback
  • Images or uploads

You retain ownership of content you lawfully own.

By submitting content, you grant ILM AI a limited license to host, process, display, reproduce, and use the content as necessary to operate and improve the Services, consistent with our Privacy Policy.

You represent that you have the rights needed to submit such content.

7. Privacy

Your use of the Services is also governed by our Privacy Policy and Cookie Policy, which explain how we collect and use data.

8. Payments and Subscriptions

If paid plans are offered:

  • Fees, billing cycles, and features will be disclosed at purchase
  • Subscriptions may renew automatically unless canceled where applicable
  • Taxes may apply depending on jurisdiction
  • Late or failed payments may result in suspension

Unless required by law, fees are generally non-refundable once charged for the active billing period.

9. Intellectual Property

All rights in the Services, including software, branding, logos, interfaces, text, graphics, and technology, belong to ILM AI or its licensors.

Except as expressly permitted, you may not copy, modify, distribute, sell, sublicense, or exploit the Services.

10. Feedback

If you submit suggestions or feedback, we may use them without restriction or compensation to improve our Services.

11. Third-Party Services

The Services may integrate with or link to third-party platforms, tools, or websites. We are not responsible for third-party content, availability, or policies.

Your use of those services may be subject to their own terms.

12. Availability and Changes

We may update, modify, suspend, or discontinue any feature of the Services at any time.

We do not guarantee uninterrupted or error-free availability.

13. Suspension and Termination

We may suspend or terminate access if you:

  • Violate these Terms
  • Create security or legal risks
  • Misuse the Services
  • Fail to pay applicable fees

You may stop using the Services at any time.

Sections that reasonably should survive termination will remain in effect.

14. Disclaimers

To the extent permitted by law, the Services are provided “as is” and “as available.”

We disclaim warranties including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Uninterrupted access
  • Accuracy of AI-generated outputs

Some jurisdictions may not allow certain exclusions.

15. Limitation of Liability

To the fullest extent permitted by law, ILM AI and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of data, profits, goodwill, or educational outcomes.

Our aggregate liability for claims relating to the Services will not exceed the amount paid by you to ILM AI in the prior 12 months, or the minimum amount required by law.

16. Indemnification

You agree to defend and indemnify ILM AI against claims arising from:

  • Your misuse of the Services
  • Your violation of these Terms
  • Your infringement of another party's rights

17. Governing Law

These Terms are governed by the laws of [Insert Jurisdiction], excluding conflict of law rules, unless mandatory local law requires otherwise.

Courts located in [Insert Jurisdiction] will have exclusive jurisdiction unless otherwise required by law.

18. Changes to These Terms

We may revise these Terms from time to time.

When material changes are made, we may notify users through the platform, email, or website notice. Continued use after changes become effective means you accept the updated Terms.

19. Contact Us